National Operations Manager
- Position Type
- Full-time permanent
- Business Area / Division
- Australia - Sydney
- Job Advert Description
The National Operations Manager will be responsible for:
·Establishing improved core processes across the service operations which includes product & service sourcing, engineering, assembly, service & delivery.
·Coordinating the activities of the National Service Network.
·Managing the divisional deliverables including quality assurance.
·Devising & implementing cost reduction initiatives to improve efficiency, productivity & processes.
·Introducing lean principles and a culture of continuous improvement.
·Identifying and reducing waste across the service operations.
·Contributing and supporting a collaborative Sales & Operations Planning process to ensure the ongoing development & success of the service network.
·Preparing business strategies & plans relating to the ongoing development of the service facilities and associated functions. This will include submitting cost justifiable capital expenditure requests.
·On an annual basis, preparing budgets and regular forecasts across the facilities.
·Ensuring compliance with internal & external certification requirements to ensure ongoing business viability.
·Establishing new service facilities in-line with the company’s growth strategy. This includes the integration of acquired businesses.
·Working closely with the sales department on the retention of existing, and securing of new, commercial service contracts.
·Ensuring that all activities across the service operations comply with quality, safety and environmental legislation/ regulations.
·Any other projects, as required, by the Managing Director.
Key Selection Criteria:
·Tertiary qualifications in a business, management or manufacturing discipline.
·Substantial management experience covering a diverse network of service & operational sites.
·A managerial philosophy characterized by Lean Methodologies, continuous improvement and quality management.
·Strategic planning and prioritizing capabilities.
·The interpersonal skills to be an effective member or leader of cross-functional teams.
·A successful track record in change management and profit achievement.
·The leadership capabilities to build a cohesive, highly skilled and motivated service & operations team.
- Closing Date