Safety Service Manager

Position Type
Full-time permanent
Business Area / Division
Operations
Location
China - Shanghai
Job Advert Description

Main responsibilities

1.Service Management

*Full ownership of Service Station profitability defined as port sales and operational margin.
*Develop and execute action plans to improve the Service Station profitability
*Responsible for reaching operational KPI`s set for Service Station
*Develop and execute action plans to improve the Service Station operational KPI`s

2.Strategy

*Participate in strategy, business development and growth for the defined territory
*Responsible for the implementation of the agreed strategy

3.Customer

*Building and maintaining customer relationships.
*Escalate relevant customer issues inside the organization to assure high level of reactivity and problem resolution.

 

4.Operational Management

*Applying operating standards as in GIMS and Operations Manual
*Timely planning and execution of service orders.
*Controlling all aspects of Safety Service work on board or in workshops.
*Day-to-day management of local Service Administrator function.
*Responsible for all equipment and operations assets for the Service Station. Create investment budget for all equipment and operations assets for the Service Stations.
*Management of local Safety spares inventory
*Purchasing and cost management according to plan

5.Sub-contractor Management

*Ensure sub-contractors comply to Survitec and international standards
*Building and maintaining sub-contractor relationship
*Conduct annual price negotiations
*Review and approve invoices

6.QHSSE

*Responsible for maintaining quality standards according to corporate objectives and manuals.
*Conform to Survitec safety standards including QHSSE regulations and in the event of hazards or accidents to take immediate control of the situation
*Solving technical Improvement Notices and assist in the follow up.

7. People Management

*Ensure that the service station is resourced reflective of business demand
*Selection and promotion of personnel within Safety services
*Competence and skill development
*Goal setting and performance management.
*Succession Planning
*Ensure overall high level of talent and engagement levels.

 

Main Qualifications

*Proven operational management skills, plus a proactive, decisive and result-oriented approach.

*Technical or marine background.
*Min. 10 years’ experience in life saving and fire-fighting business.
*Service oriented and safety minded approach.
*Good command of the English language (spoken and written).
*Ability to manage and motivate own and externally employed service personnel.
*Ability to co-operate across organization lines internally and towards customers.
*Computer literate (BIS, IFS, Uniserve, Excel, Word).

Closing Date
25/03/2019

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