Bid Coordinator and Opportunity Coach

Position Type
Full-time permanent
Business Area / Division
Sales
Location
Singapore
Job Advert Description

Job Family – Sales

This family is dedicated to driving organic business growth, by generating revenue from new and existing customers and markets. They own and manage all direct sales channels and the bid activity required to serve those channels. They provide deep customer insights back into the Product team, ensuring Survitec deeply understand customer needs.

 

Job Summary

Reports to Head of Sales Operations. Provides coordination support for the bid process, driving improvement in the use of CRM system data to drive sales activity; support the business review process and analyse deals for the purpose of continuous improvement

 

Duties and responsibilities

Maintains an in-depth understanding of the sales system, its functionality and acceptable uses

Provides support and advice to sales colleagues, equipping them to get the most out of available data and data management systems, including preparing for account reviews

Works collaboratively to understand and resolve technical or training issues that may affect the quality or availability of up to date customer information in the CRM system

Contributes to reviewing existing Sales operations performance indicators, generating new ideas in support of driving continuous improvement in sales performance and management processes. Creates effective CRM dashboards for tracking and managing pipeline progress

Monitors the quality and integrity of CRM data to identify common performance themes, using these as the basis for communication and advice to sales colleagues to improve regional pipeline management, identifying and tackling instances of non-compliance

Maintains local record management system to coordinate contract and legal proposals in support of the bid process

Uses win/loss information to analyse deals and make opportunity / customer level recommendations for improved pipeline success. Supports sales colleagues to create and prioritise customer win strategies

Prioritises own workflow to ensure timely delivery of compliant and commercially sound bids

Creates an environment where everyone in the team can live the Survitec Values

Contributes positively to creating an inclusive environment where our people feel valued, appreciated and free to be who they are at work

Understands, upholds and contributes to creating a safety-first culture within Survitec. Ensures a safe and healthy working environment

Develops own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gains or maintains external professional accreditation where relevant to improve performance and fulfil personal potential

Other duties assigned by your manager from time to time.

Skills

Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems

Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Exceptional written communication skills

Optimises work processes - knows the most effective and efficient processes to get things done, with a focus on continuous improvement

Anticipates and adopts innovations in business-building digital and technology applications

Interprets and applies key financial indicators to make better business decisions

Collaborates - builds partnerships and works collaboratively with others to meet shared objectives

Holds self and others to account for meeting commitments and deadlines

Applies knowledge of business and the marketplace to advance Survitec’s goals

Steps up to address difficult issues, saying what needs to be said

Manoeuvres comfortably through complex policy, process, and people-related organizational dynamics

Experience and qualification

Educated to University Degree level

More than 1 year of general experience and understanding of procedures and systems

More than 6 months experience managing, coordinating or influencing the work of others  

Additional Documentation
Bid_Coordinator_and_Opportunity_Coach.pdf
Closing Date
30/11/2020

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