Sales Operations Coordinator NEA

Position Type
Full-time permanent
Business Area / Division
Korea - Busan
Job Advert Description

Duties and responsibilities

  • Maintains an in-depth understanding of the sales system, its functionality and acceptable uses
  • Provides sales process, bid and pipeline management subject matter expertise, contributing to the production of effective bid proposals in line with customer requirements
  • Provides support and advice to sales colleagues, equipping them to get the most out of available data and data management systems, including preparing for internal and external reviews and developing customer, geographic or sector insight
  • Works collaboratively to understand and resolve user issues that may affect the quality or availability of up to date customer information in the CRM system
  • Contributes to reviewing existing Sales operations performance indicators, generating new ideas in support of driving continuous improvement in sales performance and management processes. Creates effective CRM dashboards for tracking and managing pipeline progress
  • Monitors the quality and integrity of CRM data to identify common performance themes, using these as the basis for communication and advice to sales colleagues to improve regional pipeline management, identifying and tackling instances of non-compliance
  • Provides coaching support to drive increased access and use of sales systems and supports sales colleagues to prepare effectively for business and account reviews
  • Uses win/loss information to analyse deals and make opportunity / customer level recommendations for improved pipeline success and drive effective business planning and reporting, making recommendations for improvement
  • Provides Heads of Sales with win rates, outcomes and actions to support them in understanding current and driving future sales performance
  • Supports implementation activity for improvement or transformation initiatives
  • Prioritises own workflow to ensure timely delivery of compliant and commercially sound bids
  • Creates an environment where everyone in the team can live the Survitec Values
  • Contributes positively to creating an inclusive environment where our people feel valued, appreciated and free to be who they are at work
  • Understands, upholds and contributes to creating a safety-first culture within Survitec. Ensures a safe and healthy working environment
  • Develops own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gains or maintains external professional accreditation where relevant to improve performance and fulfil personal potential
  • Other duties assigned by your manager from time to time.
  • Skills
  • Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
  • Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Exceptional written communication skills
  • Optimises work processes - knows the most effective and efficient processes to get things done, with a focus on continuous improvement
  • Anticipates and adopts innovations in business-building digital and technology applications
  • Interprets and applies key financial indicators to make better business decisions
  • Collaborates - builds partnerships and works collaboratively with others to meet shared objectives
  • Holds self and others to account for meeting commitments and deadlines
  • Applies knowledge of business and the marketplace to advance Survitec’s goals
  • Steps up to address difficult issues, saying what needs to be said
  • Manoeuvres comfortably through complex policy, process, and people-related organizational dynamics

Experience and qualification

  • Educated to University Degree level
  • General experience and understanding of procedures and systems
  • Experienced in managing, coordinating or influencing the work of others  


Closing Date

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